Google did an internal study to answer the question what makes an employee feel successful. Two hundred Google employees were interviewed over a two-year period. What was most important to employees was what makes them feel good. Employees like it when they can trust their co-workers, feel like they can take risks, and can depend on each other.
The five essential “dynamics” to a successful team of employees according to Google:
- Psychological safety (Feeling safe with their co-employees)
- Dependability (Relying on co-workers to get things done on time)
- Structure and Clarity (The team has clear roles, plans, and goals)
- Meaning (The work is personally important to each worker)
- Impact (Employees feel that their work matters)
These findings by Google mirror findings by a University of Notre Dame study that came out earlier. Workers are more productive when they feel like they are team and help each other. Google now looks for employees who have shown “resilience and an ability to overcome hardship.” Perhaps interestingly, who is hired for a team seems to matter less than how team gets along and views their contributions.