Employers should be aware that Equal Employment Opportunity Commission now has the ACT Digital Pilot Program. Eleven EEOC offices across the country will be implementing this program. It has already begun in Richmond, San Francisco, Charlotte, Greensboro, Greenville, Norfolk and Raleigh. Offices in Denver, Detroit, Indianapolis and Phoenix will be the next to go online.
This program will allow the EEOC and employers to exchange documents electronically. The EEOC is moving towards an online charge system that will include the submission of documents, notices and communications. Under the first phase of this new program, employers can communicate with the EEOC through a secure portal in order to download the charge, review and respond to mediation offers, submit a position statement, and provide contact information. Employers will have password protected login information. Should employers prefer standard paper form, they may opt out of the pilot electronic program.
It is hoped that the new program will ease administrative burdens and improve the EEOC’s responsiveness to the public as well as protect the security of the documents. The goal is for all field offices to have the program by October 2015.